Seconds & Surplus Dallas, TX

Message: Denton location is AMAZING! We had the pleasure of working with Derek S. We came in and had zero expectations of finding what we wanted or getting help. I asked for some help and he went above and beyond for us. Walked the whole store with us trying to find the best match for all that we needed. Gave us quotes, helped load tile, pick out samples and took his time with us and we never felt rushed! He even called me a week later to follow up and check in. Very cool! This will for sure be our store from now on! Great job!

Message: In today’s environment more unhappy customers tend to take the time to leave negative reviews then they do when happy. As for me, when dealing with the associates at Seconds & Surplus every interaction was professional and pleasant.. My husband and I recently completed the build of our new home and purchased several items from Seconds & Surplus. We purchased two double iron doors, tile for our guest home, and the handles for both doors etc. After installation I had a few concerns and reached out, an associate answered the phone and said the manager was on break, but they would forward those concerns to him so that he could call me back. Honestly, I was going to hold my breath as it usually would take several days to get a call back when calling a business about a concern however when calling Seconds and Surplus the manager, Cordell called me within a few hours. He took the time to listen to my concerns and showed a genuine interest in what I had to say. He asked that he reach out later in the week as he needed to find out what he could do for me.. He promptly reached out a few days later with a resolution to my issues. Shortly after speaking to him Mr. Williams, the Regional Vice President reached out via email. He was very professional and even took the time to send me some links on one of the rare concerns I had. I was very shocked and pleased that someone in his position took the time to not only apologize for those few minor concerns but take a moment out of his day to make sure they were all taken care of.. Thank you both for making my experience with my purchases and concerns pleasant interactions.. Sincerely,. Dinah Black. “Happy Customer”.

Message: Norma was great to work with and super fast communications via phone or emails. I purchased two doors, great quality and prices. I plan on doing business with them again.

Message: Elizabeth at Seconds & Surplus on Regal Row was extremely helpful in designing and ordering our beautiful Koville cabinets for our new bar. The process was smooth and cabinets were available for pick up within 5 business days! She went the extra step and provided help with finding a quarts countertop remnant as our project was small. Cannot thank the staff at Seconds & Surplus enough for help with our project!

Message: Came here looking for unfinished cabinets. Prices were high on those even compared to the typical big box store. However, while browsing the rest of the store they do have a quite large selection of doors, tubs and granite. Prices on those items were much more competitive. There were a lot of employees working but no one approached me asking if I needed any help. It was one of the “rare” August sun 90 degree days but the store was still very hot. Overall a good place if you are looking for some kitchen and bath items or countertops.

Message: Love my new kitchen and countertops! My installers were very quick and clean. When I redo my bathrooms I know I’ll come back to the Dallas location! Amy and Alexis in the install office are rockstars!

Message: Great selection of home remodeling fixtures and features. Decent selection of granite. Great selection of bathroom and kitchen hardware. Lots of sinks, doors (inside, out and gated), filing, decorative brick, marble bassinets, showers modules, and bath tubs. I liked the modern fixtures selection at lower prices that the chains. Didn't see too many seconds (all high quality, from what I saw) but it is a good name.